At SongCoins, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or purchase our products. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
a. Personal Information: When you make a purchase, create an account, or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
b. Non-Personal Information: We also collect non-personal information about your visit to our website, including your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
a. Order Processing: We use your personal information to process and fulfill your orders, manage your account, and communicate with you regarding your purchases.
b. Customer Support: Your information helps us provide customer support, respond to inquiries, and resolve any issues related to your orders or our services.
c. Marketing and Promotions: With your consent, we may use your email address to send you promotional materials, special offers, and updates about our products and services. You can opt-out of these communications at any time.
d. Analytics: We use non-personal information to analyze website usage, improve our website, and enhance the user experience.
3. Sharing Your Information
a. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in processing payments, fulfilling orders, or providing customer support. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
b. Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests from law enforcement or other government authorities.
c. Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner as part of the transaction.
4. Security of Your Information
a. Measures: We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
b. Limitations: While we strive to protect your information, no security measures are completely foolproof. We cannot guarantee the security of your information transmitted to us over the internet.
5. Your Rights and Choices
a. Access and Correction: You have the right to access, correct, or update your personal information. You can do so by logging into your account or contacting us.
b. Opt-Out: You may opt-out of receiving promotional emails by following the unsubscribe instructions in those communications. Please note that you may still receive transactional emails related to your orders.
c. Cookies: You can manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.